Intranet and Extranet

Notice boards as a communication channel – This successfully replaces e-mail as a communication channel between the company and employees.

Knowledge base as a repository of company documents – A single central place for storage of internal documents (procedures, instructions, contract templates and letters), as well as information such as FAQs and notes. It is possible to grant rights to folders, fully replacing network share, while offering the possibility to access files from anywhere at any time.

Electronic address book – The central location in the system with contacts information of all employees or staff in subsidiaries. This allows for quick retrieval of information about any employee and any cover staff during planned leave.

Internal chat messenger – A secure and quick method of exchanging information. Chat supports simultaneous messaging with multiple users, file transfer and sending direct links. This reduces and eliminates unnecessary e-mails between employees.

Key shortcuts in one place. The intranet can host shortcuts to all important information and systems.

A modern channel of B2B and B2C communication – This s serves as an access panel where partners and recipients can check their balance, download an invoice, lodge a complaint or place an order. Baseline’s extranet is also an advanced, electronic customer service office.

Access – A configurable user registration mechanism, accessible through a web browser, encrypted SSL connection, and supporting mobile devices.

User panel – This displays payment status, list of issued and downloadable invoices, allows viewing and editing address details, placing orders, lodging complaints and reporting issues through a contact form, setting notifications, reading messages and notifications sent by the Administrator.

Administration – Management of user accounts, sending text messages to user groups (e-mail, text message, pop-up windows), and access to event logs and alerts.

Integration – The integration with accounting and warehousing systems on a case-by-case basis.